Question 1

What exactly do I receive after payment?

Accepted Answer

SubNao provides managed shared access to selected premium tools. Customers share access to eligible tools and pay a lower monthly cost in taka.

Question 2

How will I receive my access?

Accepted Answer

Once payment is confirmed, we email your access details and the instructions needed for the selected tool or bundle.

Question 3

Which tools are included in my package?

Accepted Answer

Every tool on this page is available on its own or inside a bundle, and each bundle lists exactly what it holds. We add tools regularly; if a vendor changes its plans we replace the tool with an equivalent one and tell you.

Question 4

How does shared access work?

Accepted Answer

Selected tools use managed shared access. Do not change the password or recovery email, and keep personal or confidential documents out of shared tools. We manage the access for you.

Question 5

Can I share my access with someone else?

Accepted Answer

No. Access works on one device or IP at a time; signing in somewhere new may sign the previous session out. If you change your phone or laptop, message us first.

Question 6

Which browsers and devices can I use?

Accepted Answer

Use supported tools from your desktop or laptop with simple setup guidance and support from SubNao. We help you choose the right setup for your tools. Supported browser families include Google Chrome, Microsoft Edge, Brave, Opera, Vivaldi, Arc, Yandex Browser. Desktop access is available on Windows, macOS, Linux and ChromeOS. Browser and setup requirements may vary by tool. Some tools have limited phone or tablet support. Before ordering for a mobile device, ask us to confirm compatibility. The browsers shown are desktop options and compatibility varies by tool.

Question 7

How do I pay?

Accepted Answer

Through a secure local checkout in taka: bKash, Nagad, Rocket, Upay, Visa or Mastercard. Choose the payment method you already use.

Question 8

What happens if a tool stops working?

Accepted Answer

Message us and we handle it. Shared access occasionally needs a reset, and sorting that out is our job, not yours. You never troubleshoot it yourself.

Question 9

Can I change or upgrade my package later?

Accepted Answer

Yes. Start with an individual tool or a bundle, then move to a larger package whenever you need more. Message us and we will arrange it.

Question 10

How can I get help?

Accepted Answer

A short guide comes with your access details, and our support team is available on WhatsApp if you need anything before or after you order.

Which option fits you best?

Pay using the methods you already use.